PROVIDING TOTAL MEDICAL BILLING SOLUTIONS

We Are Medical Claims Experts

Helping You To Concentrate On The Wellbeing Of All

Your Patients. 



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Why partner with Us?

We provide world class billing services. At ClaimLink we believe each provider is unique, no "one-size-fits-all" service. We adjust our billing based on the complexity and frequency of your claims.This is the reason why we are different from all other medical bureaus and billing administrators.

Cloud-based Software

For all your data storage and easy access to patient information anytime.

Denial Control

Follow-up on outstanding accounts with Medical Aids and patients regularly.

Practice Administration

We assist new providers to register with all medical aids and PMB benefits.

Automated Reconciliation

Most of our claims are automatically reconciled to save you time.

Family Benefits Check

Medical Aid member validation  and benefit check for all your patients.

Age Analysis

Receive all your practice financial reports and performance on monthly basis.

 Claims Management

Real time claim submission with auto - generated statement and invoices.

Credit Control

We send invoices and SMS reminders to patients with outstanding accounts.

Our Success Level

Number of Practitioners

Payments

Claim Submissions

Debt Recovery

Our Talented Team

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Msawenkosi

Founder & Managing Director

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Yolanda

Technical & Software Specialist

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Phemla

Finance & Client Consultant

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wendy

Client Services manager

Your claims are processed as and when they reach our billing centers and submitted to your medical aids and insurances using our  real-time systems.

We Provide World Class Medical Billing Solutions

Our cloud-based medical billing platform is highly designed to help our staff 

process your claims on real-time basis and make it easier to communicate

 with your patients.

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Speak to a Consultant

FinancialEfficienciesBureau

FAQs

What Does Specialist Medical Billers Do?

Specialist Medical Billers are non-medical professionals in the health industry. Their main duty is to convert medical reports and services into a billing claim, and to make certain that all practices are reimbursed for all services rendered to patients.

Which Medical Billing Software Are You Using?

ClaimLink have chosen HealthBridge's iHealth, a cloud-based billing & practice management software, user-friendly, configurable platform designed to drive results for specialists and large, multidisciplinary practices.

How Many Days Does It Take For My Claims To Be Paid?

All our claims are processed daily, during office hours, as and when they reach our offices. They are then captured, checked for billing errors and submitted to their relevant funders for payment. Funders/ Insurances pay in accordance with their run or payment schedules, some pay twice in month while others prefer a single monthly payment.

Is Outsourcing The Right Option For My Practice?

Many practitioners think that outsourcing their billing means losing control over their RCM and financial processes. The fact is, outsourcing minimizes billing errors and stress on your burdened staff and thus, brings peace of mind to you.

Do I Still Need Receptionists If You Handle My Bills?

Yes, you do need a receptionist, but not for billing, but to keep all other office administrative duties running smoothly, like welcoming new patients, filing, bookings and many more.

How Do You Handle Rejections And Short Payments?

Our system work on “Real Time” basis, in just few seconds on submissions we receive feedback from funders whether claim is accepted, short-paid or fully rejected. Our trained administrators then make follow-ups with funders and eventually collect from patients, if patients are liable.

Will I Loose My Data When Changing To Your System?

Not at all, when you register with us our technicians will migrate all your patients’ data from the old program to our new system, secured and safe. However, unfortunately your outstanding balances on your program cannot be copied, and it is advisable to backup such data and save it for future follow-up references.

How Secured Is My Patient's Data With You?

Compliance is not just one of our values, but we collect data and information in compliance with both POPIA and the Promotion of Access to Information Act, 2 of 2000 (PAIA). Moreover not any of your patients information can be found on our website, all is stored in our cloud-based technology.